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User Help > General Support Requests > Upgrade error message (Go To Message)
ddelor
 
April 2, 2009 @ 10:57pm
Not expecting much from the host, I did a new install and all went well, no problems.

I am apprehensive about upgrading my husband's site, it has many members and even though it is a different host, I think the servers are at the same company. They have both been doing upgrades the past few months and there are so many complaints both places.

I am happy with the support here!
Thanks!
User Help > Bug Reports & Enhancement Release Updates > HTML Editor v3.0 (Go To Message)
koen
 
April 2, 2009 @ 6:34pm
Kel,
I'm sorry to let you know i can't see the editor there in FireFox and IE6.
same problem if i use a other pc...

Plain Text/ HTML Without Editor & PHP-Enabled code working fine, but if i change it to Rich text / HTML Editor i see a emty place Undecided

Also the text writen with Plain Text/ HTML Without Editor will not be visible when i changet to Rich text / HTML Editor

Al de rest looks great Wink
User Help > General Support Requests > Upgrade error message (Go To Message)
DCSun
 
April 2, 2009 @ 5:19pm
Yes, try a full install of v3.0 and see if that does anything for you. It's hard to say.

Gotta love the whole tech support thing don't ya? Been there, done that! You might be able to get them to help you further if you get the right person. There's nothing special happening there, it is indeed supposed to be the "core-Pages" table. Here's the queries in the upgrade package that attempt to work with that table:

Code

ALTER TABLE `".$Settings['DBPrefix']."core-Pages` ADD `BrowserTitle` TINYTEXT NOT NULL;

ALTER TABLE `".$Settings['DBPrefix']."core-Pages` CHANGE `PageLink` `PageLink` VARCHAR( 50 );

INSERT INTO `".$Settings['DBPrefix']."core-Pages` (`AdminLabel`, `PageParent`, `PageLink`, `PageTitle`, `TitleImage`, `PageContents`, `PageType`, `PageAlignment`, `TitleAlignment`, `NLtoBR`, `ConvertLinks`, `EnablePHP`, `PageEnabled`, `HidePage`, `StartDate`, `EndDate`, `MinLevel`, `MinEditLevel`, `ShowPrintable`, `ShowEmail`, `MetaKeywords`, `MetaDescription`, `BrowserTitle`) VALUES ".'(....

And that's it! Nothing special going on there at all.


David
User Help > General Support Requests > Upgrade error message (Go To Message)
ddelor
 
April 2, 2009 @ 4:59pm
Well, I guess I'm not going to get much help from the host! Here is the reply:


Quote

Your username was already under the 16 character limit so the truncation had no effect in this instance

I also ran a check on the database and a repair but no errors were reported.

I see that there is a version discrepancy that you may need to resolve. Also the error you have supplied of

Error on rename of './bearmark_flex/core@002dPages.MYI' to
'./bearmark_flex/#sql2-946-fdb86.MYI' (Errcode: 2)

is indicating it's trying to rename a non-existent datafile. It should read core-Pages.MYI most likely. You may need to doublecheck with flexcms on this one unfortunately.


For this host, I can do a fresh install of the new version and see if that works?
User Help > General Support Requests > Upgrade error message (Go To Message)
linns
 
April 2, 2009 @ 4:15pm
Thaks i'll try that and see how i get on or maybe just install the nmew version .....will i leave my other two sites for now then
User Help > General Support Requests > Upgrade error message (Go To Message)
DCSun
 
April 2, 2009 @ 4:10pm
Hi Linns,

Your site is still all there, just you can't see it at the moment because the upgrade process hasn't completed the other half (the new files are there, but the database is still at v2.5 until the upgrade.php script completes). If you need to get your site back you can re-upload the files contained in this file and that should get you back to a working v2.5 site.

The error that's been listed here is definitely a MySQL system error, not a query error, so it's something your host will need to resolve. It's also interesting considering the upgrade process doesn't rename any tables!


David
User Help > General Support Requests > Upgrade error message (Go To Message)
linns
 
April 2, 2009 @ 3:52pm
yes i am with hostgator and my user name is only 5 letter long so any recommendation ,i'm not to fussed about this site i could do it again quite quickly but i have two more that i'd hate to do over again mybe best just leave them be ,
User Help > General Support Requests > Upgrade error message (Go To Message)
ddelor
 
April 2, 2009 @ 3:45pm
I think David is correct, that it is the host. Are you by any chance with Host Gator? I have a support request submitted with them. I did search their forums and they have just upgraded MySQL and there was something about user names being truncated (but its all beyond me!)

From their forum:
The upgrade to MySQL 5.1 was supposed to be transparent and trivial from a user perspective, but MySQL 5.1 fixed a bug that resulted in the truncation of MySQL usernames to a maximum of 16 characters, including the required cPanel username and underscore preceding the database name. With these requirements in mind, MySQL usernames should be six or fewer characters.

The difference in usernames has caused customers with MySQL usernames exceeding 16 characters to experience problems connecting to their database.


I know my username is 8 characters itself, could this be whats wrong? Would uploading the copy of 2.5 back the way it was restore the site? Mine is no big deal as it's not yet the site I am using so even a reinstall would be easy enough. I'll post if and when I hear from my site support.

Donna
User Help > General Support Requests > Upgrade error message (Go To Message)
linns
 
April 2, 2009 @ 3:38pm
ye i tried that you'll see the error at
http://www.lindsaydkaraoke.co.uk

i have two other sites aswell that i've not tryed yet
User Help > General Support Requests > Upgrade error message (Go To Message)
otter
 
April 2, 2009 @ 3:24pm
Hi Linns,

I just did an upgrade here and didn't have the issue either.

Have you tried going to the main url of you site and logging in? The upgrade may be complete - see if you can get to your domain/index.php and update here.

Thanks!

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